FAQs

Got a question? We are here to answer!

Find answers to our most frequently asked questions about diamond quality, shipping, returns, financing, and more. Whether you’re curious about the benefits of lab-grown diamonds, want details on our conflict-free sourcing, or need assistance with your order, this FAQ section is here to help. We’ve compiled these answers to make your Brilliance Direct experience smooth and transparent, so you can shop with confidence and ease. Explore below to learn more!