Contact Us

Don't be shy! We love connecting with our customers and making your Brilliance Direct experience as seamless and enjoyable as possible. Have questions about our stunning lab-grown diamond jewelry, need guidance on selecting the perfect piece?
We’re here to help with any questions or concerns you may have! You can reach us in the following ways:

• Fill out the contact form below, and one of our team members will get back to you as soon as possible.
• Email us directly at info@brilliancedirect.com, for all inquiries, including product details, order status, or our diamond sourcing practices. We make every effort to respond within 24 hours.
• Use the chat buttonin the bottom corner to connect with a representative in real time. This is a great option for immediate answers to your questions.
• Call us Prefer a phone conversation? Call us at +1 (917) 300-9407 to speak with a Brilliance Direct team member. We're ready to help with any queries about our diamonds, financing options, or loyalty program.

We look forward to helping you with all your diamond and jewelry needs!